RETURNS

In accordance with the law, each Consumer has the right to withdraw from a contract concluded at a distance within 14 days of receipt of the package. Goods sent back for return should be in unaltered condition (except for changes that were necessary within the limits of ordinary management) - this also applies to the packaging of the goods. Along with the returned product or products, the customer is obliged to return any products that he received free of charge. Goods purchased on a VAT invoice are not returnable (except for sole proprietorships).

To do so, please print out, fill out and sign the return/waiver form available below.
 Formularz zwrotu

The purchased goods, together with the completed and hand-signed form, should be sent back to the following address:

PartsHunters, ul. Chylicka 38, 05-510 Konstancin-Jeziorna, Poland

Please note that we do not accept shipments sent back to us in the form of "cash on delivery" or to a parcel machine.

In order to improve and speed up the procedure of returning goods, please attach to the parcel a completed and signed withdrawal from the contract and proof of purchase, which will greatly speed up the work of the returns department.

Goods returned by the customer should be packaged in an appropriate manner, ensuring no damage to the parcel during transport.

We return the money to the bank account within a maximum of 14 days.

Returns are made to the bank account number indicated in the return form

COMPLAINTS

If you find a defect in the product, please contact us by e-mail to make a complaint.

The advertised goods, together with the completed and signed form and proof of purchase, should be sent back to the following address:

PartsHunters, ul. Chylicka 38, 05-510 Konstancin-Jeziorna

Please note that we do not accept parcels sent back to us as "cash on delivery" or to a parcel machine.

The goods are covered by a 2-year warranty and a 1-year manufacturer's warranty (excluding products where a longer period is stated in the product description).
Formularz reklamacyjny

Goods returned by the Customer should be packed in an appropriate manner, ensuring no damage to the parcel during transport.

Complaints are processed within 14 days. We will inform you of the results by e-mail.

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